Frequently Asked Questions
Everything you need to know about our premium apparel and accessories.
What is the typical shipping timeframe for apparel orders?
Standard shipping usually takes 3 to 7 business days within the continental US. International orders may take 10 to 15 business days depending on customs processing.
How can I return an item that doesn't fit?
We offer a 30-day return policy for all unworn apparel with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
Are your sizes consistent with international standards?
Our clothing follows a slim-fit European sizing chart. We recommend checking our detailed size guide on each product page to ensure the perfect fit before purchasing.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my Italjet premium leather jackets?
To maintain the quality of your leather, we recommend professional leather cleaning only. Avoid direct exposure to heavy rain and store in a cool, dry place using a padded hanger.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to monitor your shipment's progress.